Privacy-first property technology for Zambia.
Privacy & Data Protection

Your privacy matters at ApropHub.

This Privacy Policy explains how ApropHub collects, uses, protects, retains and deletes personal information when you use the ApropHub mobile application and website.

Purpose-limited collectionWe collect account information needed to create, secure and support your ApropHub account.
No sale of personal dataWe do not sell personal information or provide user data to advertising data brokers.
Deletion rightsUsers can request access, correction or permanent deletion of their account and associated information.

ApropHub Privacy Policy

Applies to the ApropHub mobile application, web platform and services available through aprophub.com.

Effective date: 16 August 2026   •   Headquarters: Lusaka, Zambia

1. Overview

ApropHub respects the privacy of its users and is committed to protecting personal information collected through the ApropHub application and website.

This policy explains what information we collect, why we collect it, how we use and protect it, how long we retain it and how users may request access, correction or deletion.

2. Information We Collect

ApropHub collects personal information reasonably necessary to create, maintain, secure and support user accounts.

U
Username / Name
Used to identify your account and profile.
@
Email Address
Used for registration, authentication, account recovery, security and support.
Phone Number
Used for account identification, communication, verification and account security.
We do not collect personal information for advertising purposes.

3. How We Use Your Information

  • Creating and maintaining ApropHub user accounts.
  • Authenticating and identifying users.
  • Protecting accounts from unauthorized access or misuse.
  • Providing password recovery, verification and account-security functions.
  • Sending important service, account or security communications.
  • Responding to customer-support requests.
  • Maintaining the security, reliability and integrity of ApropHub.

4. Sharing, Disclosure and Sale of Personal Information

ApropHub does not sell, rent, trade or share users' personal information with third parties for advertising, marketing or commercial profiling purposes.

Personal information submitted to ApropHub is used to operate, secure and support the ApropHub service.

We may disclose information only where required by applicable law, a lawful court order or another binding legal obligation.

No sale of personal data. ApropHub does not sell usernames, email addresses, telephone numbers or account information.

5. Data Security

ApropHub uses reasonable technical and organizational safeguards designed to protect personal information from unauthorized access, loss, alteration, misuse or disclosure.

  • Secure HTTPS communication.
  • Authentication and access controls.
  • Restricted administrative access.
  • Account and credential protection.
  • Application and server security controls.
  • Security monitoring and incident-response practices.

6. Data Retention

ApropHub retains personal information only for as long as reasonably necessary to provide the service, maintain account security, resolve legitimate disputes, prevent abuse and meet applicable legal obligations.

When an account is permanently deleted, associated personal information will be deleted unless limited retention is required by law or necessary for legitimate security, fraud-prevention or regulatory purposes.

7. Account and Data Deletion

ApropHub users may request permanent deletion of their account and associated personal information by contacting ApropHub Support by email.

Request account deletion by email

Send an account deletion request to support@aprophub.com from the email address associated with your ApropHub account whenever possible.

In your request, state that you want your ApropHub account permanently deleted and include enough account information for us to verify that the request belongs to you. Never send your password.

After verification, ApropHub will process the deletion request and delete the account and associated personal information, except for information that must be retained for legitimate legal, security, fraud-prevention or regulatory reasons.

Email Account Deletion Request

8. Your Privacy Rights

Access
Request information associated with your account.
Correction
Correct inaccurate or outdated account details.
Update
Update your email address, phone number or profile information.
Deletion
Request permanent deletion of your account and associated personal information.

9. App Permissions

Where an ApropHub feature requires an Android permission, the application will request that permission when necessary. Users may deny or revoke permissions through their device settings.

Some features may not function correctly if a permission required for that feature is disabled.

10. Changes to This Privacy Policy

We may update this Privacy Policy when ApropHub functionality, security practices, legal requirements or data-handling practices change. Material changes will be published on the official ApropHub website with a revised effective date.

11. Contact ApropHub

Contact us with privacy questions, correction requests, account-deletion requests or other concerns about the handling of your information.

Headquarters
Lusaka, Zambia
Business Hours
Monday – Friday, 08:00 – 17:00 CAT